Business & Financer

How to Get First Time Customers to Become Repeat Buyers

A first-time customer making an isolated purchase is great. It allows you to expand your footprint and temporarily increase revenue. However, a first-time customer that ultimately becomes a loyal, repeat customer is far better.

How to Encourage Repeat Business

Customer acquisition is a necessary component of any business – especially a startup or company that’s trying to aggressively scale up – but to make it the primary focus of revenue and growth is a major mistake.

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A Simple Guide to Making Your Customers Feel Cared For

Businesses have a lot of goals. Poll a dozen business owners on their biggest focal point and you’ll get a different answer from each one. But if you were to really drill down and poll them on some of the things that they believe are most critical to their long-term success, you’d find that customer satisfaction ranks near the top every single time.

The problem with customer satisfaction is that it’s elusive. Very few businesses are able to consistently make customers feel special and cared for. If you can do this, you’re light-years ahead of the competition.