In any industry and any career path, there’s always room for improvement. When you think you’ve reached the top of the ladder, there’s a second ladder you could also begin to climb.
As a business owner, you may be wondering whether furthering the education and training of your employees is truly beneficial. By knowing what to look for in an LMS (learning management system), you can optimize the training and education that your employees need to do their jobs better. There are a number of benefits to offering additional training and education to your employees, as long as you do it the right way.
One Employee Becomes Two
Having one employee who is capable of doing the jobs of two employees is financially beneficial. Why hire a second employee when you have one person who can do two jobs? You can give the single employee a raise and still end up paying less than you would if you had two separate employees.
Cross training is a type of additional training that lets you teach your employee how to perform more than one job. For example, imagine having an employee who is a cashier. For eight hours, this employee is responsible for ringing up and cashing out customers.
On slow days, your cashier ends up standing around with nothing to do for periods at a time. What if this cashier was also trained to do paperwork or to help with inventory? Perhaps the cashier is trained to help with clean-up around your business? Training them to handle other responsibilities when there are no customers present prevents you from paying them to do nothing. Cross training is a way for you to gain a copy of those star employees you’ve always wished you could clone.
Keep Skills Up-To-Date
Technology is continuing to change and your customers are continuing to evolve. The training materials you use for new employees may not be the same materials you used for an employee 10 to 20 years ago. Re-training older employees is an easy way to keep employees up-to-date with the current procedures regarding your company. Continued training sessions are the easiest way to keep your employees as efficient as possible. You don’t want your new and old employees to disagree about the right way to handle something because of outdated training.
Decreased Turnover Costs
According to various studies, offering additional training and education decreases the costs associated with turnover rates. Going through the process of advertising that your business is hiring, combing through potential applicants, hiring someone, and doing the initial training is expensive and time consuming. There’s a lot of paperwork and, more importantly, a lot of time you spend dealing with the hiring process that you could have spent on something else. Offering your employees room to improve and opportunities for promotion decreases your chance of losing them, which in turn decreases the need to hire new ones.
Be Smart About It
While the benefits of obtaining an online education make footing your employees’ training bill appealing, you need to be smart about how you offer it to them. Namely, you should focus on offering work-related training and education. You’ll benefit the most from education and training that provides your employee with skills to further their ability to work for you.
Basically, paying for your employees’ work-related training and education is a way of investing in a new and improved employee. And investing in furthering your business is never a bad idea.