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Detailed Change Logs Shown Before User Updates
Written by Mike Rundle on October 18, 2005
The Ubergeeks has a great article up about the ergonomics behind user updates. Colin thinks users should really be told what an update entails before being forced to download it — because what if the user doesn’t want to update? Like when iTunes dropped full network sharing support for streams, many users didn’t realize this “feature” before they updated and a full-scale user support war ensued. Bottom line: tell users what’s going to happen before they update.
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October 19th, 2005 at 7:42 pm
Meh, I think geeks (myself included) want to see what an update includes beforehand. Regular users just want to get it over with and move on as quick as possible, in my opinion.
July 2nd, 2006 at 12:05 am
[...] ottom line: tell users what’s going to happen before they update. Original post by Mike Rundle
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