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An open letter to Adobe Systems, Inc.

Johnnie Manzari, of johnniemanzari.com, has written an Open Letter to Adobe Systems, Inc. The purpose of his letter is to spur Adobe into improving their existing help and support methods.

Not only is Johnnie’s letter to Adobe worth being the second Featured Article for the 9rules Network – but we all hope that Adobe heeds his advice and makes some of the improvements he suggests.

We’re pulling for you Johnnie.